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WattcueWattcue
Governance-led · Rules-first

Energy follow-through that partners can govern

Wattcue helps advice organisations, councils, and housing providers keep households moving after advice, referral, approval, allocation, or scheduling, with the audit trail your governance team expects.

No autonomous high-stakes decisionsConsent-ledPartner-owned delivery
Wattcue · Partner Console

Households

1,284

Open barriers

9

Follow-through funnel

In progress72
Complete56
Blocked18

Readiness

High

Trend · 30d

+6 pts

Evidence

Adviser confirmed

Terraced homes on a clear street
UK GDPR-readyRules-first decisionsAudit eventsTenant separationExplainable progress
A resident reviewing household energy paperwork at a kitchen table
The follow-through gap

Advice is delivered. Then households drift.

Across councils, housing providers, and advice organisations, the same pattern repeats: sessions are time-limited, support is crisis-triggered, and there is no infrastructure to keep households moving once the adviser has moved on.

Advice stops at the session

Funded advice is delivered under strict time limits. Once the session closes, follow-through depends on the household remembering, prioritising, and acting alone.

Retrofit visits stall late

Survey, scaffold, access, and installation issues are usually discovered on the day. By then the van is already at the property and the cost is sunk.

Evidence is thin

Handoffs and referrals are counted; sustained outcomes rarely are. Programme leads struggle to show funders what actually changed in the home.

Built for partners

One platform. Three accountable journeys.

Whether you deliver advice, manage homes, or run a council programme, Wattcue keeps households moving without making autonomous high-stakes decisions.

Why Wattcue

Follow-through, not handoffs.

Every capability is designed to keep households moving safely, with clear ownership and visible progress at every step.

Wattcue · Rules engine

Filters

TenureSocial rented
Affordability£0 - £10
VulnerabilityAge 65+
ReadinessReady to act

Recommended

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Next step

Send draught-proofing action plan

Rules first

Deterministic sequencing you can explain.

Every recommendation is generated by a rules-first engine that filters a versioned library of safe actions through tenure, affordability, vulnerability, and readiness.

  • Explainable reasons for every next step
  • No opaque model calls in the customer workflow
  • Challengeable by partners and auditors
Wattcue · Audit log
09:12

Consent updated

Adviser · E. Morgan

09:14

Action plan issued

Caseworker · L. Afolabi

11:38

Status: in progress

Household · J. Khatri

14:02

Barrier logged · parking

Caseworker · L. Afolabi

16:45

Evidence uploaded

Adviser · E. Morgan

Tamper-evidentTenant · Cohort 3
Governance first

Consent, audit, and tenant separation, built in.

The governance layer sits underneath every workflow: UK GDPR-ready data structure, safeguarding flags, configurable retention, and strict role boundaries.

  • UK GDPR-ready data structure
  • Safeguarding flags and escalation hooks
  • Tenant isolation across partners
Wattcue · Progress

Trend · 30 days

Progress

+6 pts

Confidence

Adviser-verified

Clear progress signals

A calm measure of real household movement.

Handoffs and referrals miss the point. WattScore tracks real progress in a way partners, funders, and households can all read at a glance.

  • Monotonic against verified progress
  • Reported in anonymised cohorts only
  • Trend-aware and explainable
How we build

Four principles we refuse to compromise.

Wattcue is accountable infrastructure. These principles are why procurement, safeguarding, and governance reviewers can sign off a pilot on day one.

01

Governance first

Consent, role boundaries, audit events, and tenant separation are load-bearing, not decoration.

02

Rules first

Deterministic, explainable recommendations. The customer workflow does not depend on opaque model calls.

03

Evidence by design

Every case writes an audit event. Every recommendation carries a plain-language reason you can hand to a reviewer.

04

Boundaries we hold

No autonomous high-stakes decisions. No regulated debt advice. No savings guarantees. No commission-based referrals.

Grounded in real life

Actions that match the household in front of you.

Recommendations flow through four deterministic constraint layers. By the time an action reaches the household, it is already tenure-compatible, financially plausible, vulnerability-aware, and stage-appropriate.

  • Explainable at every layer, with no hidden logic
  • Auditable filter trace per recommendation
  • Challengeable by partners and safeguarding reviewers
Library of safe actions

Tenure

What can this household legally change?

Filter

Affordability

Within real financial headroom.

Filter

Vulnerability

Health, safeguarding, pacing.

Filter

Readiness

Stage-of-change sequencing.

Filter

Output

Safe next action for this household

How it works

From intake to evaluation, without the gaps.

A compact workflow that keeps all parties informed: households, advisers, delivery leads, and governance reviewers.

01

Partner setup

Programme, cohort, and consent scaffolding configured alongside your delivery team, with governance baked in.

02

Rules-first sequencing

Safe next steps per household, grounded in tenure, affordability, readiness, and vulnerability.

03

Household follow-through

Consent-led reminders, status updates, barrier logging, and readiness contacts before every visit.

04

Evidence & reporting

Progress snapshots, cohort-level reporting, weekly status packs, and end-of-engagement evaluation.

0%

Audit-logged actions

< 0h

Barrier escalation SLA

0

Autonomous high-stakes decisions

UK

GDPR-aligned data

Early partner conversations

Let's talk about your cohort.

A 30-minute discovery call is the fastest way to see whether Wattcue fits your programme. No pitch deck required, just your delivery context and the outcomes you need to evidence.