Follow-through support for councils
Help residents complete practical energy actions while keeping safeguarding, consent, and reporting under controls your programme lead and legal team will recognise.
Warm Homes cohort · Q2
3 wards · 642 households
Actions
1,418
Barriers
47
Evidence
Audit-logged
Council programmes sit on top of a national problem.
The numbers below set the context most programme teams are already delivering against. This is why follow-through infrastructure matters.
0m
English households in fuel poverty
DESNZ, 2023
0%
Welsh fuel poverty headline rate
Welsh Government, 2023
£0bn
UK Warm Homes Plan commitment
HM Treasury, 2024
0m
Warm Home Discount households
Ofgem / DESNZ, 2023 to 24
Figures rounded from published UK government and regulator sources. Wattcue does not make savings guarantees or eligibility decisions; these figures describe the delivery context, not projected outcomes.
Three recurring pressures on accountable delivery.
These are the operational realities we designed Wattcue around. If any of them sound familiar, a discovery call is probably the right next step.
Referrals counted, outcomes unclear
Cohort reports often stop at handoffs. Programme leads end the quarter unsure whether residents actually completed the actions funded work was intended to enable.
Governance review eats delivery time
DPIA questions, safeguarding sign-off, and data-sharing clauses surface late in procurement. Delivery windows shrink while the paperwork catches up.
Winter demand spikes, capacity doesn't
Advisers and caseworkers already run at capacity. Peak-season cohorts need a follow-through layer that does not depend on hiring more people.
Cohort visibility and procurement evidence, together.
Two capabilities programme teams ask for first, designed so one informs the other, not so one delays the other.
Completion trend · 12 weeks
Cohorts
3
Households
642
Complete
72%
Top barriers
See every cohort, ward, and barrier in one place.
Programme officers move between wards, schemes, and funders in a single week. Wattcue keeps the operating picture clear without spreadsheets, and without commissioning a bespoke dashboard.
- Completion trends and barrier heatmaps per cohort
- Role-based access aligned to your programme structure
- Configurable reporting scope, by ward or by scheme
DPIA_scope_v2.pdf
Signed · Programme lead
Consent_template.docx
Reviewed · Legal
Weekly_status_pack.csv
Generated · Fri 09:00
Audit_event_log.jsonl
Tamper-evident
Retention_schedule.pdf
Aligned · IG review
Ready for programme board
Bundle exported Fri 09:00 · scope: Q2 cohort
Evidence bundles your reviewers already recognise.
Weekly status packs, DPIA-scoped exports, and an audit event trail mean legal, IG, and internal audit can sign off a pilot without a bespoke data-sharing programme.
- Weekly status pack exports ready for programme board
- DPIA support, consent and retention templates included
- Audit logging specification shared up front
Four answers, prepared before the meeting.
These are the commitments we lead every council conversation with. They are what make a pilot reviewable, not just pitchable.
DPIA-ready
Scope, lawful basis, and risk framing shared on day one. Your IG team reviews a document, not a discovery call.
Safeguarding protocol
Vulnerability flags, escalation routes, and adviser-in-the-loop rules baked into every workflow.
Audit-grade evidence
Tamper-evident event log, versioned rule traces, and consent records per household action.
Procurement-ready
Engagements are time-boxed with documented evidence triggers. Renewal is explicit, not default.
Programmes Wattcue sits alongside.
We don't replace the funded scheme. We sit alongside it as a governed follow-through layer, so residents actually complete the actions the scheme was designed to enable.
Warm Homes Plan
UK-wide retrofit commitment
ECO4 & ECO Flex
Supplier-obligated retrofit
HUG2 / GBIS
Government-funded insulation
Warm Homes Wales
Welsh Government scheme
Warm Home Discount
Winter support payments
Place-based pilots
LAD & combined authority led
Scheme names are referenced to indicate delivery context only. Wattcue is not affiliated with, endorsed by, or delivering on behalf of any named programme.
From first call to renewal, without surprises.
Every step has a reviewable artefact. Nothing important happens between steps.
Scoping call
30 minutes to understand your programme, cohort, and governance constraints. No pitch deck required.
DPIA & governance
Shared scope, lawful basis, consent templates, and retention schedule, reviewable by your IG team.
Cohort setup
Programme, ward, and role configuration aligned to your delivery team, with safeguarding hooks in place.
Delivery & evidence
Rules-first follow-through with weekly status packs and audit-grade event logs, case by case.
Evaluation & renewal
End-of-engagement evaluation and an explicit renewal decision. No auto-rollover.
Answered up front.
The five objections we hear most often, answered the same way we would answer them on a discovery call.
We share a scoped DPIA template, lawful basis, consent wording, and retention schedule on day one. Your IG team reviews documents against your standard framework. We don't ask you to invent a bespoke data-sharing programme for the pilot.
No. Wattcue is an adviser-in-the-loop layer that extends the advice session, not a replacement for professional judgement. Safeguarding concerns and high-stakes decisions always route to a named human.
No, and we don't claim to. Wattcue does not provide regulated debt advice, make eligibility decisions, or guarantee savings. We track whether agreed actions were completed, not whether a specific £ outcome was achieved.
Engagements are time-boxed with documented evidence triggers and an explicit renewal decision. There is no auto-rollover. If the evaluation isn't clean, the pilot ends.
None. Wattcue is partner-funded and free at the point of use for households. We do not take commissions on referrals, supplier switches, or installations.
Let's talk about your cohort.
A 30-minute discovery call is the fastest way to see whether Wattcue fits your programme. No pitch deck required, just your delivery context and the outcomes you need to evidence.